Expert Consulting & Management Services For Product Brands

We serve brands on Amazon as well as Walmart, Target+, Etsy, TikTokShop, and more.

Pricing

We work on hourly pricing which ensures that our clients get the most out of their money. We’ll have you work with the consultant on our team that is right for you. We can also create a custom pricing for more complex projects. Most clients use a combination of a project manager and specialists.

Brands using over $4,000/month of time may qualify for discounted bulk rates.

Senior Project Managers

$130/Hr

Large Projects For Established Brands
High Level Consulting
High Level Strategy

Project Managers

$110/Hr

- Ongoing Account Management – Strategy & Implementation
- Launching new-to-Amazon brands and managing large projects
- Consulting & Advisement

Amazon/Walmart Specialists

$80/Hr

- PPC Advertising
- Content Writing
- Video Creation & Editing
- Listing Optimization
- Graphic Design

Typical Monthly Costs

Choose how much you’d like to spend and change your budget month to month. We’re experts at working within budgets large and small. Most brands start in the higher tier for the first few months and then naturally drop down to lower tiers as the workload drops (which is a good thing).

Basic Account Maintenance Or Consulting

8-10 Hours/Month

$1000/Month or less

Great for small brands who are already up on Amazon and just need some extra assistance managing the account
This is also a good fit for brands that just need some consulting for specific problems or issues they are dealing with
This typically will not be enough time for larger brands or when launching new account or products.
This typically won’t be enough time to provide graphic design, photography, or video editing services.

Intermediate Account Management

13-20 Hours/Month

$1-2K/Month or less

Great for medium sized brands that need a moderate amount of work managing the account or launching new products.
This is typically enough time to manage PPC and other aspects of medium sized accounts.
You may need more time in months when you need content creation, listing optimization, graphic design, video editing, and more.

Full Account Management & Design

20-80 Hours/Month

$2-6K/Month

Management of all advertising and all other aspects of the Amazon account
Includes other aspects of improving the advertising such as listing optimization, graphic design, split testing, and more.
Fixing listing issues, brand registry issues, account suspensions, and more.
Brands committing to use over $4,000/month of time consistently can qualify for 10% off the regular rates.
Most smaller brands only use this amount of hours for the first few months after a launch, or when launching several new products at once.

Do optimize for AI such as helping us show up in Rufus suggestions?

Absolutely! We’ve introduced new processes to help Rufus suggest our brands clients. Our team understand Cosmo (the Ai behing Rufus) and how to help listings be understood and recommended by Rufus. While other firms are still using outdated tactics, we’re optimizing for the future, while still using time-tested strategies that are still effective today.

Which marketplaces do you work with?

We work on Amazon, Walmart Marketplaces, Etsy, Target+, and TikTokShop. We also provide some ancillary services such as Google Ads that send traffic to Amazon, integrations with Shopify, and certain specific tasks that we’re knowledgeable about.

Most of our work is on Amazon, so that’s why we mostly talk about Amazon on the website, but the principles to selling on 3rd party marketplaces are very similar.

When is the best part of the process to contact Cloudbaseway?

If you work for a product brand and you’re interested in selling your brands products on Amazon, or you’re already selling on Amazon and want some expert help, we’d love to talk with you.

Ideally you can start working with us 3+ months before you hope to be live. That will usually give you enough time to get through all the approvals that you’ll need to sell. In some cases, there may be issues with your product packaging or barcodes that have to be changed so the process can move smoothly. It’s ok to if you contact us later, we’ll get you up as soon as we can, but in some cases approvals (category approval, brand name authorization, GTIN exemptions, etc.) are taking a month or two.

How long does it take to start selling on Amazon if our brand isn't selling on Amazon yet?

Assuming you’re already an existing product brand, it’s usually going to be a 2-3 month process. The part that typically takes time is not us getting things done, but rather the approvals and logistical things that have to be put in place before you’re ready.

Here’s some things that usually have to be done in most projects that can cause the project to take longer than one might think.

– Account Signup & Verification

This alone takes at least two weeks. Amazon will have you provide all their documents. then they will have you schedule a video call with them to verify your identity (they usually make you schedule it 5-9 days out) and they will mail you a verification code on a postcard which takes about a week to arrive. Good news is that recently they seem to be letting many sellers skip some of these steps.

– UPC code approval

Your UPC codes ideally are registered under the exact same name that will be in your “brand field.” This will usually prevent Amazon from flagging the UPC code, but if the name doesn’t match, almost always will we have to send pictures of the product and a GS1 certificate to get them to alllow us to use your UPC codes. This can take a week but in some cases longer.

GTIN Exemptions

For some brands, it makes more sense not to use UPC codes for each of your listings. This is usually the case for things such as clothing, where you have a high number of SKUs. If the brand names are on the product, this approval will usually take a week or less. For brands that don’t have their logo on their products, this may necessitate actually having your logo printed on one of the products in order to get the approval.

– Category Approval

Some products don’t require category approval. Others do. If you have the documentation Amazon requires, this will usually take a week or two. In some cases Amazon might reject your documentation, you might not have the documents they want, or the documentation they ask for might be impossible to get because it has no releveance for your product. We might have to appeal those things which can take several weeks.

– Technical Glitches

It’s very common for some features to not work correctly on seller central. For example, connecting variations is very buggy. Often after getting brand registered, some of the features don’t work correctly. In those cases we have to petition seller support to get them to fix these issues. These can take several weeks, and for some problems, months. In some cases, there might be technical glitches that can’t be fixed and we’ll have to find a workaround.

Note that once your products are live and available for sale, that’s still the beginning of the process. There’s a lot to do in order to earn reviews, getting visibility, and growing the sales. For brands that are new to Amazon, the first 3-4 months selling are still a testing to phase that will help determine how much potential your brand has with selling on Amazon.

I don't have a product line yet. But I'd like to look into starting a product business and using Amazon as a sales channel.

Our services are intended for existing businesses. While we work with many small businesses, we’re not in the business of helping individuals start new businesses from scratch.

However, we’d still be happy to talk with you. Depending on our situation we may be able to help you on a limited basis, or we can introduce you to a service in the industry that can help with exactly what you need.

Do you help new sellers select products to sell?

We do work with many small businesses that are new or relatively new to Amazon. However, we don’t provide ideas for products to sell. For an existing brand that has a product line, we can give suggestions on which products might have the most potential on Amazon and which ones to focus on.

We don’t provide “product ideas” as that would be a conflict of interest with the hundreds of brands we work with. We don’t want to give away an idea that another brand is using, or offer a service where we can’t actually provide good recommendations.

However, if you’re looking for a service that can help you with something we don’t offer, feel free to email us at “customerservice@fivestarcommerce.com” and we’ll connect you with a service in the industry that can help.

Are there certain types of products that you don't work with?

We work with almost all physical product categories. Books on Amazon are sold through another system and we typically will not work with independant authors to promote their books. It’s the publishers who will typically manage the Amazon accounts and it’s a different process to promote books than physical products. We do have book publishers who, in the right situation, we’ve worked with, but a typical author trying to promote their book is not going to be a good fit.

Are there bulk discounts available?

Yes, clients who commit to use at least $4,000 of time monthly can qualify for 10% off the regular rates if they commit to slightly different terms. Clients with larger catalogs or sales volume of over $60K/month on Amazon typically will want to ask about the discounted bulk rates.

Not sure if selling on a certain marketplace such as Amazon is right for you?

We can talk with you on a phone call and get a feel for your situation and provide some advice. When actual research is needed, you can always hire us to spend a few hours doing preliminary market research and talking with you about what to expect, in order to help you decide whether it makes sense for your brand to devote the time and resources to selling on Amazon.

Our Services for Product Brands

This is NOT an all-inclusive list.

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PPC Advertising on Amazon & Walmart

The Amazon & Walmart advertising platforms are powerful tools for growing sales. Our team can manage your brand’s advertising campaigns to grow your online sales on both platforms. We’ll optimize bidding and targeting to maximize your ROI on ad spend and continue to manage them in order improve results more and more over time. We’ll typically manage advertising in conjunction with split testing of listings and general listing optimization.

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Listing Optimization & A/B Split Testing

It’s really important that product listings look fantastic. For this we’ll perform research (both of keywords, your customers, the market, and common AI questions) to understand what customers are searching, how they describe the products, what they are asking Rufus, and what’s important to them. We then write the listing text in order to be SEO friendly for Amazon and Walmart’s search algorithms and their chatbots (Rufus on Amazon and Sparky on Walmart) and appeal to customers. We’ve done hundreds of split tests on listings so we understand how to design listings to convert. A big part of this is producing high quality graphics that display all the products selling points, benefits, how it compares to competitors, and anything else that a customer and AI agents might want to know. We have in-house designers who understand photoshop and image editing, as well as the Amazon and Walmart marketplaces. We also understand Cosmo (the AI behind Rufus) and what they are looking for. We design listings for that the AI can understand your product, but also your customers and their needs. We have tools that we can use to check and make sure listings are optimized for Rufus.

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Google Ads To Amazon

Amazon is rewarding brands that send external traffic to their site. For many brands, it makes sense to run ads on Google that direct customers to your Amazon listings. We do this along with the Attribution Program so you get a 10% rebate on all sales from your Google Ads.

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Consulting and Advisement

Some brands just need a trusted partner and advisor. Feel free to call up one of our Amazon experts at anytime to assist with complex problems, give advice or a second opinion on your strategy, or train your team to help manage your brands Amazon account.

Something that makes us particular valuable is that we work in hundreds of accounts every year, so we see the issues that happen to many different sellers, whereas internal teams typically only have experience with the kind of issues that particular account has dealt with in the past.

Optimize Listings for AI Assistants (e.g., Rufus, ChatGPT)

Our team understand Cosmo (the AI behind Rufus) and how these chatbots work. We’re able to see exactly what Cosmo knows about your product and design or redesign your listings to improve your chances of being recommended by Rufus. These same tactics work for other AI Chatbots such as ChatGpt, Gemini, Claude, Gronk, Perplexity, and more.

Research To Determine If Your Brand Should Sell on Amazon or another 3rd party marketplace

Many brands are not aware of the competitive landscape that they are entering into when starting to sell on Amazon or Walmart Marketplace. You can hire us to do research to help you understand what you’re brand would be getting into and the likelihoods of success. We can also teach you about the logistical difficulties and other adjustments your company would need to make so your whole team and be aware of what it will take to help the brand be successful. We often recommend this as the initial service before necessarily committing to everything else.

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Account Management

With an experienced project manager, we can manage your whole Amazon/Walmart account and be proactive in initiatives to increase sales of your products. This is typically complete with weekly calls, problem solving, and continual optimization of the product listings, pricing, ad campaigns and more. We apply the latest tactics to optimize For AI chatbots as well as time tested strategies that help brand grow!

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Switch From Vendor Central To Seller Central

Many brands are preferring to sell via seller central, or being forced to switch to seller central by Amazon. We’ve helped dozens of brands make the switch to seller central. We can help make that transition smooth. This often involves training employees on the new processes, setting up and fixing listing issues, and more.

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A+ Content & Storefront Design

For brand registered sellers, we design A+ content on their Amazon listings to increase conversion rates, truly represent the brand, and highlight multiple products to customers. We can also create brand storefronts to highlight multiple products and act as your brands mini-website within Amazon. We design these, along with all other aspects of the listing, in a wholistic way to make sure the listing overall is optimized for search as well as for Rufus (Amazon’s AI assistant).

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Fullfillment By Amazon (FBA) and Walmart Fulfillment Services (WFS)

When you’re using Amazon or Walmart, there are a number of logistical processes that you need to follow. We can help your warehouses understand the correct way to pack inventory, label inventory, and ship it to Amazon or Walmart’s warehouses.

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Terms of Service Compliance

Amazon has a lot of rules and terms that brands must follow in order to sell on the platform. Noncompliance can result in getting their whole Amazon account shut down, whether or not you knew you were breaking any rules. Our team understands Amazon terms and can help you navigate their rules to decrease your chances of getting in trouble with Amazon.

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Graphic Design

We can take whatever photography you have and make images and graphics out of them. Usually brands require at least altering the images they have to not only show the product but to explain it too. We can make everything that’s needed exactly the way you want for the Amazon platform either by using photoshop and canva or AI tools as needed for the particular situation. We also understand what kind of topics and items we need to show in images for Amazon AI (Rufus) to better help it recommend your product to customers.

Did you know Rufus can read your images? We do, so we design images to optimize for Rufus Too.